Privacy Policy

Effective Date: February 1, 2015

This Privacy Policy applies to, owned and operated by, Inc. (“PeopleSmart”, “Inflection”, or “we”). This Privacy Policy describes how, Inc. collects and uses the personal information you provide on our website, It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

You can learn more about how we protect your privacy and how to manage your information in our databases through the PeopleSmart Privacy Education Center.

TRUSTe, Inc. has received TRUSTe's Privacy Seal signifying that this privacy statement and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. The TRUSTe program covers only information that is collected through this website:, and does not cover information that may be collected through software downloaded from the site.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at

What does this Privacy Policy cover?

This policy covers how treats personal information that we collect and receive from you, including information related to your use of our website, products, and services. This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage. Unless noted otherwise, this Privacy Policy does not apply to any information in our people search databases, which is covered separately under our Opt-Out Policy.

Our website also includes links to other websites whose privacy practices may differ from those of, Inc. If you submit personal information to any of those sites, your information is governed by their Privacy Policies. We encourage you to carefully read the Privacy Policy of any website you visit.

What information do we collect?

We collect some information that is personal (i.e. information that identifies you, either alone or in combination with other data.) We also collect information that is non-personal and does not, on its own, identify you. When non-personal information is combined with other information so that it does identify you, we treat that combination as personal information.

Registration Information

When you register for an account to use, we may collect the following information:

  • Your name, email address, mailing address, phone number, and password
  • Your birthdate
  • Content that you create (also known as user-generated content)

Registration is optional. However, if you choose not to register, certain features may not be available to you. Once you register with us and sign in to our services, you are not anonymous to us.

Billing Information

While registration is free, if you choose to purchase certain additional services and products, we may collect the following personal information:

  • Credit card or other billing account information
  • Billing address
  • Transaction-related information
  • Fraud prevention information (see Fraud and Abuse Prevention)

Additional Information

In order to provide certain services, we may collect additional information from you.

  • When you search for a person using our website, we collect and store a log of your searches, which can include the name, email address, phone number, or address that you searched for.
  • If you wish to enhance your search results using information from third-party services such as Facebook or LinkedIn, we may ask you to give us authorization to access information about you stored in those third-party services.
  • To use our identity protection products, we may ask for the following personal information:
    • Your legal name
    • Your current residence
    • Your Social Security Number
    • Knowledge-based authentication questions that only you would know

How do we collect information about you?

Services You Authorize

When you give us authorization to access an account you have on a third-party service such as Facebook or LinkedIn, we use a protocol called OAuth to access your information. We will never ask you to give us your password for a third-party service.

Social Media Widgets

Our website includes social media features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the Privacy Policy of the company providing it.

Cookies and Other Tracking Technologies

We use several methods to collect technical and analytics data, including the following:

  • Technologies such as: cookies, beacons, tags and scripts are used by, Inc. and our affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
  • We use cookies for our shopping cart, to remember users’ settings (e.g. language preference), for authentication, and for analyzing site usage. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
  • As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
  • We partner with a third party to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
  • Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 and Flash to collect and store information.
  • To manage Flash LSOs please click here.

What do we use your information for?

We use the information you give us to:

  • Operate and improve our website, products, and services
  • Understand you and your preferences, which helps us to enhance your experience on our website
  • Respond to your comments and questions and provide customer service
  • Provide and deliver the products and services that you request
  • Conduct research to improve the quality of our products and services
  • Send you information related to your account, including confirmations, invoices, security alerts, updates, confirmations, and support and administrative messages
  • Protect our users against fraud and abuse
  • Communicate with you about new products and services offered by Inflection and our selected partners

How do we protect your information?

Technical and Administrative Controls

  • Your information is stored on servers in physically secure locations
  • We implement technical measures to prevent unauthorized access, and keep security patches and software up-to-date
  • Employee access to your information is restricted and audited
  • Sensitive personal information is stored in encrypted form
  • All personal information is encrypted during transfer (for example, when providing credit card information)

Payment Information

For processing payments, we use systems that are compliant with the Payment Card Industry Data Security Standard (PCI DSS). All payment information is safely stored according to PCI DSS requirements.


When you enter sensitive information such as a credit card number on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at

When do we share your information?

We do not share, rent, or sell your information except in the limited circumstances described below:

With Your Consent

We will share your information when you give us permission; for example, when you use a third-party web client to access your account, or when you give us permission to make information public.

Within the Inflection Family of Products

Other Inflection products may use your information, but only in ways that are consistent with this Privacy Policy.

To Provide Certain Services

We use certain trusted third parties to provide certain services for us. We may share your information with these third parties, but when we do, we will only share the minimum amount of information necessary to provide the service. In addition, any third-party service provider we use is required to give your information the same protections that are outlined here in this Privacy Policy.

Public, Anonymous and Aggregated Data

We may share or disclose information that is non-private, anonymously aggregated, or otherwise non-personal.


We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at

Business Transfers

In the event that Inflection is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The obligations of this Privacy Policy will continue to apply to the new entity after the sale or transfer.

Fraud and Abuse Prevention

We partner with certain third party vendors to prevent fraud and abuse. When you make a purchase, we analyze your payment information and unique device identifiers (including, but not limited to, IP address, geographical location, browser and operating system settings, and device ID) to identify suspected fraudulent activity and block it.

When we detect suspected fraud or abuse, we may share information associated with that particular transaction or event (including, but not limited to, payment information, email addresses, and unique device identifiers) with our security partners or law enforcement for further investigation.

Legal Compliance and Harm Prevention

We may preserve or share your information in the following circumstances:

  • When required by law, regulation, or legal request such as a warrant or subpoena
  • When we believe it is reasonably necessary in urgent situations to protect the well-being or safety of any individual
  • To address fraud, security, or technical issues
  • To protect Inflection’s rights or property

Nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party or government request to disclose your information.

If you are a law enforcement officer seeking information from Inflection about one of our users, please reference our Law Enforcement Guidelines for further information.

How do I access and control my personal information?

Access and Choice

You may use your account to access, correct, or change any personal information you have provided to us or that is associated with your account. You may also email our Privacy Team at We will respond to your request within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Communication Preferences

We may send you information about our products, notify you of any changes to your account, or send confirmations, technical notices, updates, security alerts, support and administrative messages, and marketing emails.

If you would like to stop receiving newsletters and marketing emails from PeopleSmart please provide us with the email address you would like to unsubscribe by emailing or calling 1-888-813-0008. Please note that you may still receive account and billing notices from us, if applicable.

Compliance Notices

California Do Not Track Disclosure

When you browse our website, we may use trusted third-party tools to analyze website usage, monitor performance, and prevent fraud. All analytics and performance data collected by third-party tools is anonymous. We may use these tools regardless of whether or not you enable the Do Not Track setting in your browser.

Fraud prevention tools may collect personally identifiable information regardless of whether or not you enable the Do Not Track setting in your browser; however, this data is used specifically for fraud and abuse prevention and will never be used for marketing purposes.

California Information-Sharing Disclosure

We do not share your personal information with third parties for their own use without your permission.

Children’s Online Privacy Protection Act

PeopleSmart complies with the Children’s Online Privacy Protection Act (COPPA) where it applies to our information collection practices. This website is not directed to individuals under the age of 18. We do not actively or knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information on a child under the age of 13 without proper consent, we will promptly remove that information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice posted to this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

If you have questions or concerns regarding this policy, you can contact us by emailing, calling 1-888-813-0008, or writing to us at:
ATTN: Privacy Department
P.O. Box 391146
Omaha, NE 68139

PeopleSmart maintains offices at 555 Twin Dolphin Drive #200, Redwood City, CA 94065.